Director of Finance Henry Raymond | WYPR

Director of Finance Henry Raymond

Emily Sullivan/WYPR

Ashley Merson has been scrimping and saving for a house for four years. She paid off her debts, got her credit score up and finally was able to make an offer  on a two-bedroom duplex house in Hampden -- and more than ready to leave her low-income apartment complex, where she, her young son and disabled brother squeeze into a one-bedroom.

But just as she was about to settle on that house, malware attacks on Baltimore City’s computer servers locked up the system, leaving her stuck in the apartment.

Emily Sullivan/WYPR

It’s been eight days since Baltimore City servers were essentially frozen after being attacked by hackers using ransomware. Officials said during a Wednesday news conference that complete restoration remains an ongoing process. 

City IT director Frank Johnson told reporters that his staff and a team of cybersecurity experts are working “around the clock” to recover service — but he could not provide a specific timeline for that recovery.

Mayor's Staffers Misuse City Credit Cards, says Auditor

Sep 26, 2018
Dominique Maria Bonessi / WYPR

  

Staffers in Mayor Catherine Pugh’s office have not been adhering to the Department of Finance’s policies for using city credit cards, according to an audit released Wednesday by the city auditor.