Chief Digital Officer Frank Johnson | WYPR

Chief Digital Officer Frank Johnson

Emily Sullivan/WYPR

It’s been eight days since Baltimore City servers were essentially frozen after being attacked by hackers using ransomware. Officials said during a Wednesday news conference that complete restoration remains an ongoing process. 

City IT director Frank Johnson told reporters that his staff and a team of cybersecurity experts are working “around the clock” to recover service — but he could not provide a specific timeline for that recovery.

Patrick Semansky/AP

Computers in the Baltimore city government have been infected with ransomware, disrupting the city’s technology systems and rendering email and other digital communications unusable.

Hackers behind the ransomware demanded around $75,000 on Tuesday to release their grasp on the network. The incident is the second such attack in just over a year.