When Condoleezza Rice gave sworn testimony to the Sept. 11 panel Thursday, her job was to counter former counter-terrorism chief Richard Clarke's charges the Bush administration didn't pay enough attention to terrorism. But the bigger challenge was harder and more subtle: to counter "The Apology" -- the moment when Clarke said he was sorry to Sept. 11 victims' families and to America. Commentator James Poniewozik says that Clarke and Rice demonstrate what's wrong with apologies today -- they are both too easy and too hard.

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